Do #sacco members have to wait in long lines or travel to your SACCO’s offices to access your services? If you answered yes, then it’s time for your SACCO to implement USSD services! Here are just a few reasons why implementing USSD services is so important for your SACCO: 1. Convenience: With USSD, members can access their […]
Impeccable customer experience is the key to the success of any business, regardless of the industry. For the year ended, the internationally celebrated #customerservice week was themed around Customer Centricity. Informed by future analytics, this was certainly not mere hype. SACCOs have not been left behind. The sector has witnessed a renewed focus on understanding […]
Finding a reliable IT vendor can be the first important step towards taking your business to the next level. However, finding a partner you can trust with assessing your IT needs and providing relevant solutions, all at a fair price, can be time consuming, not to mention, a headache. This week, we outline some of […]