Microsoft Dynamics 365 is a business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tool.



Dynamics 365 Business Central is Microsoft’s newest ERP product released in October 2018. Business Central has brought the full NAV functionality to a Software as a Service (SaaS) environment which dictates the future of Microsoft Dynamics NAV, offering cloud, on-premises and hybrid deployment options as part of the wider Microsoft Dynamics 365 solution.

The Dynamics 365 Business Central comes into the market with the following amazing features:


One of the most noticeable improvements is on the customizable, with role-specific views, personalized feeds and smart notifications User Interface. The layout maximizes on screen space easing navigation throughout the application while the back button prominently appears in the top left of the window with dynamic system commands occupying the middle section.

Solution Availability

Microsoft Dynamics 365 Business Central provides for on-premises, cloud and hybrid deployments. Users can comfortably connect to Business Central via the Universal Windows App, a web-based client, or mobile and tablet apps available for iOS, Android and devices.

TELL ME search feature

The Tell Me feature is an improvement of the Dynamics NAV search capability for pages or reports, helping users find what they need more quickly and with fewer clicks.


A new filtering pane functionality is available which allows one to easily apply multiple predefined or custom filters to lists, which will be retained as you navigate across multiple pages.


This new feature improves efficiency when working with data, allowing users to copy and paste rows into the same list or similar lists within Business Central. Alternatively, users can copy and paste rows from Business Central into Microsoft Excel or, vice-versa, copying data from Excel and pasting it into Business Central.


Business Central introduces an Enhanced functionality that allows for a more seamless connection between Microsoft Power BI and Business Central. Improvements include automatic deployment of Power BI reports in Business Central from the moment you first sign in. Without ever leaving Business Central, reports can easily be customized and managed, that is filtering, slicing and drilling through the data.


Roles and responsibilities are specific to an organization not even to business sectors, for that reason Dynamics 365 business central has improved the way permission sets are managed from the previous versions. The improved permission sets give more room for customization allowing users to add, delete and modify them to match businesses requirements.

Integration with other Microsoft services

Business Central works seamlessly with not only other Dynamics 365 apps, but Office 365, PowerApps, Microsoft Flow, and Power BI. The new app will also feature extended integration with Outlook, which will allow users to utilize Business Central’s quote-to-cash features from within their inbox, including the ability to generate quotes based on the content of an email, and submit invoices, other integrations include:-


Native intelligence
Business Central will benefit from Microsoft’s investments in AI and machine learning, which will be applied to give more accurate forecasts, better next-step recommendations, and more profound, valuable analytical insights.

what licenses are available for MICROSOFT DYNAMICS 365 BUSINESS CENTRAL?

Microsoft Dynamics 365 Business Central is available in three licenses:

Dynamics 365 Business Central Essentials

  • Dynamics 365 Business Central Premium
  • Dynamics 365 Business Central Team Member
  • All users in a tenancy must have the same license type, businesses are not able to mix and match Essentials and Premium licenses. It is also important to note that all Business Central licenses are named user licenses. This means that businesses must purchase a license for each user they wish to access the software. Microsoft Dynamics 365 Business Central Essentials includes the following functionality:
  • Financial Management—general ledger, workflows and audit trails, bank management, budgets, deferrals, bank reconciliation, dimensions, fixed assets and currencies.
  • Customer Relational Management—contacts, campaigns, opportunity management and built-in integration with Dynamics 365 for Sales.
  • Supply Chain Management—sales order management, basic receivables, purchase order management, locations, item transfers, and basic warehousing.
  • Agile Banking-BOSA, FOSA, micro credit management, APRS integration, CRB reports.
  • Human Resources—employees and expense management.
  • Project Management—resources, estimates, jobs and time sheets.
  • Other—multiple languages, reason codes, extended text, Intrastat reporting, scheduled tasks and Outlook integration.

This emulates the functionality of the Microsoft Dynamics NAV 2018 Starter Pack.

Microsoft Dynamics 365 Business Central Premium includes the above functionality for Dynamics 365 Essentials, plus:

  • Service Order Management—service orders, service price management, service item management, service contract management, planning and dispatching.

This emulates the functionality of the Microsoft Dynamics NAV 2018 Extended Pack.  

Team Member licenses will allow users to:

  • Read all tables across the application
  • Approve workflow instances
  • Edit purchase and sales quote

Grow beyond the limits of your basic accounting software. Dynamics 365 Business Central is an all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions

An all-in-one ERP business management solution that helps you connect your financials, sales, service, and operations to streamline business processes, improve customer interactions, and    make better decisions.

Manage your financials

Make informed decisions

Connect data across accounting, sales, and purchasing, inventory, and customer interactions to get an end-to-end view of your business. Chart financial performance in real time with built-in Power BI dashboards.

Accelerate financial close and reporting

Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance.

Improve forecast accuracy

Refine financial forecasts by modeling and analyzing data across multiple dimensions. Customize reports using seamless Microsoft Excel integration.

Automate and secure your supply chain

Optimize inventory levels

Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated inventory levels.

Avoid lost sales and reduce shortages

Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.

Maximize profitability

Get recommendations on when to pay vendors to use vendor discounts or avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.

Sell smarter and improve customer service

Deliver value at every touch point

Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Boost sales productivity

Accelerate the quote to cash process. Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook.

Deliver exceptional service

Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Keep projects on time and under budget

Stay on budget

Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.

Plan with precision

Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.

Analyze project performance

Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.

Optimize your operations

Manage forecasting to fulfillment

Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

Run your warehousing efficiently

Get a holistic view of inventory for efficient order fulfillment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Reach optimal output levels

Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.

Protect your data and support GDPR compliance

Respect your customers’ privacy

Use built-in privacy-by-design and privacy-by-default methodologies to help your business comply with the General Data Protection Regulation (GDPR). Grant and restrict access to personal data on multiple levels and enable audit trails to ensure security and accountability.

Handle, store, and transmit data securely

Move and store personal data freely across your systems while protecting it from unauthorized access with Microsoft datacenters’ automatic encryption.

Run your business anywhere

Choose cloud, on-premise, or hybrid deployment

Business Central runs where you need it, in the cloud or on-premises, with the same user experience no matter how you deploy.

Take your business on the go

The mobile version of Business Central supports both cloud and on-premise users with a consistent, modern experience across Windows, Android, or IOS devices.

What is Microsoft Dynamics 365 for Finance?

Microsoft Dynamics 365 was released in 2016. It is offered as SaaS, meaning it is cloud-based and paid for by a monthly subscription. It includes basic financial functions with modules that can be added as required. The pricing is targeted towards smaller businesses when compared to NAV. Dynamics for Finance includes automatic updates, which NAV doesn’t have.